With no paths,
anything is possible
It's easy to get lost. In life and in marketing. To explore all available paths, yet still not reach where you wanted to go. When that happens, stop, take a breath, and think. Try another way. Go where your ambitions lead, not the well-trodden paths. To new enriching places that data, automation, and personalization can reveal. We will guide you.
What we actually do
customer engagement
platforms integration
Choosing the right marketing platform to work with customer data is crucial in the eCommerce environment. We'll help you. We'll assess which solution is suitable for you, implement it, and teach you how to work with it. We are a certified partner of Bloomreach Engagement, but we also work with other platforms on a daily basis and test new ones.
CRM execution
& campaign management
Building customer loyalty and maximizing customer lifetime value requires a well-structured CRM. We help you define segmentation logic, set up personalized campaigns, and implement automation across channels. We focus on retention, repeat purchases, and customer activation.
e-mailing &
omnichannel automation
Save time. Or cut costs. With advanced marketing automation tools, we'll enhance your company's communication and achieve a better customer experience through personalization in their purchases with you. Emailing, chatbots, pop-ups, SMS messages. Our focus is on channels through which we communicate directly. And which we can evaluate effectively.
CRM insights
& strategy consulting
We turn data into actionable insights. We’ll help you understand customer behavior and develop a CRM strategy with clear goals, KPIs, and a roadmap. Whether you’re just getting started or optimizing an existing setup, we guide you to make CRM a measurable business driver.
1. curiosity
2. integrity
We work in one of the fastest-growing industries. To operate knowledgeably in it, we must keep up with its pace. Education and the implementation of the latest technologies into our processes are an absolute necessity for us.
Stay authentic, keep our word, deliver agreed outputs with quality and on time. Although some may see this as trivial, we understand that this value is precisely what makes Vielendark what it is. A fair company.
3. durability
4. openness
If there's something we don't like, it's trendy solutions implemented into processes without thought. Durability is essential for us. Whether it's technological solutions or ideas, we work so that they function long-term. And well.
To be above things. Making decisions based on research and data, not feelings and impressions. Not clinging to our own attitudes but having an open mind. Welcoming progress and constructive criticism – and thus move forward. That too is Vielendark.
Clients who trust us
