The direction,
technology
and
people
your CRM
marketing
needs
We help e-commerce and travel businesses communicate with their customers. We develop the strategy, create campaigns and set up automation. We can lead your CRM or bring extra skills and support to your team.
From the first plan to a live campaign
We can manage your CRM or take on the work your team needs help with.
Strategy and data
We look at how your customers buy and how you communicate with them today. Your business goals help us decide what to improve first.
Campaigns and automation
We create the content, choose the audience and set up delivery. Before launch, we check that everything works as intended.
Technology and results
We connect the tools and data your campaigns need. We review the results and recommend what to change next.
Our own tools for campaign preparation and checks
We also use our own AI tools to help us prepare and check campaigns faster.
Three ways to work with us
We lead and run your CRM
You get a CRM lead and a team to handle the day-to-day work. You set the business goals and budget. We take care of planning, campaigns, automation and reporting.
We set up your CRM and train your team
We help with strategy, content or technical implementation. We hand over the completed work and train your team to manage it.
We bring extra expertise to your team
Your CRM manager sets the priorities. Our specialists help with campaigns, automation, data or development.
We can also start with email marketing or a single automated journey.
Official Bloomreach partner
Bloomreach is the platform we work with most. We help you implement it and use it day to day, from connecting customer data to running campaigns and automation.
10+years of CRM and marketing automation experience in our team
Starting out or changing platforms
We identify the data you need to connect and the campaigns or journeys to launch first.
Improving your current setup
We investigate what is unreliable, takes too much time or gets in the way of your plans.
Adding specialist support
We bring people with technical and automation expertise into your team.
Finding a team to run your CRM
We take care of planning, campaign production and the day-to-day CRM work you want us to manage.
What our clients say
“In various companies, I have collaborated with dozens of partners. What I value most about working with Vielendark is the unique combination of professionalism and humanity, and also their ability to cover a wide range of responsibilities from business consulting to the most technical tasks. It was a pleasant and beneficial cooperation.”
We work with e-commerce and travel businesses
Our clients sell fashion, footwear, eyewear and sports gear, as well as stays and trips. We help them communicate with customers while they choose, after they buy and when they are ready to order again.
Brands we’ve worked with
What would you like to improve in your CRM?
Tell us what you are working on and where you need help. You don’t need to have it all figured out.